Returns & Exchanges
At The Detox Market, we want you to love your green beauty picks, which is why we offer a 30-day window for returns on most products that don't meet your expectations. Items must be at least 50% full and in their original packaging to qualify for a refund or store credit.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process within 30 days of your purchase date.
Prepare Your Package
Securely pack the items in their original box, ensuring the products are well-protected, and include a copy of your packing slip or order confirmation.
Affix the Shipping Label
Download and print the prepaid return shipping label provided by our portal and attach it to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number; once received, we will process your refund or credit within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing